FAQs
Frequently Asked Questions
Answers to common questions about buying a used car, finance, part exchange, warranty, test drives and visiting Peel Common Showroom.
Buying a car
Buying a car
Do you update your stock regularly?
Yes. Our stock changes as vehicles are sold and new cars are prepared.
Can I reserve a vehicle?
Reservation options may be available on selected vehicles. Please contact us to confirm terms before placing a deposit.
Can I test drive before buying?
Test drives can usually be arranged by appointment, subject to availability, licence checks and insurance requirements.
Are vehicles checked before sale?
Vehicles are checked and prepared before sale where applicable. Ask the team about the specific vehicle you are considering.
What documents do I need to buy a car?
You may need proof of identity, driving licence, proof of address, payment details and any finance or part exchange documentation.
Finance
Finance
Are finance options available?
Finance options may be available on selected vehicles, subject to status, affordability and lender approval.
Is finance guaranteed?
No. Finance is not guaranteed and every application is considered individually by the lender.
Can I start a finance enquiry online?
Yes, you can start a finance enquiry online using the finance link where available. Finance is subject to status, affordability and lender approval.
Can I use my current car as a deposit?
A part exchange value may be used towards your next car where suitable, subject to valuation and any finance settlement.
Can I settle finance early?
Early settlement may be possible through your finance provider. Contact the lender for exact settlement terms.
Part exchange
Part exchange
Do you accept part exchange?
Yes, part exchange is welcome.
Can I part exchange with outstanding finance?
It may be possible, but a finance settlement figure will be needed before the process can be completed.
How is my car valued?
Valuations consider age, mileage, condition, service history, MOT, market demand and any finance status.
Warranty
Warranty
Do vehicles come with warranty?
Warranty availability varies by vehicle. Please ask what applies to the specific car you are considering.
Can warranty be extended?
Extended warranty options may be available on some vehicles. Ask the showroom before purchase.
Who do I contact if I have an issue?
Contact Peel Common Showroom as soon as possible and the team will explain the next steps.
Test drives and visiting
Test drives and visiting
Where are you based?
We are based at 73-75 Newgate Lane, Fareham, Hampshire, PO14 1BG.
Do I need an appointment?
We recommend calling ahead, especially if you are interested in a specific vehicle.
What are your opening hours?
We are open Monday to Friday 09:00 - 18:00 and Saturday 09:00 - 17:00. Sunday is closed.
Should I call before travelling?
Yes, calling ahead helps us confirm availability and arrange the right person to help you.